Request Daxko Program Entry in the Support Portal
How to Request a new/updated Program to be Entered Into Daxko
If you need to request a service in the Fresh Service Support Portal, follow these steps to ensure a smooth and efficient process.
Accessing the Fresh Service Support Portal
- Log in to your account on the Fresh Service Support Portal using your credentials.
- Once logged in, navigate to the "Request a Service" section.
Submitting a Service Request
- Select 'Daxko Services'
- Click on the "New Program Code Entry" button to initiate a new request.
- Fill out the required details.
- Double-check the information provided to ensure accuracy and completeness.
- Submit the request and wait for a confirmation message.
Tracking Your Service Request
- After submitting the service request, you can track its status in the "My Requests" section of the portal.
- Keep an eye on any updates or notifications regarding your request.
Resolving Common Issues with Service Requests
If you encounter any issues while requesting a service in the Fresh Service Support Portal, consider the following troubleshooting tips:
Clearing Cache and Cookies
- Sometimes, browser cache and cookies can cause issues with the portal. Try clearing them and logging in again to see if the problem persists.
Contacting Support
- If you are unable to submit a service request or experience any technical difficulties, don't hesitate to reach out to the support team for assistance.
Providing Detailed Information
- When submitting a service request, ensure that you provide as much detailed information as possible to expedite the resolution process.
Checking for Updates
- Periodically check for any updates or announcements from the support team regarding the service request process.
By following these steps and troubleshooting tips, you can effectively request a service in the Fresh Service Support Portal and address any potential issues that may arise during the process.